In an increasingly complex and digitized world, the ability to rapidly deliver detailed information in a standardized format is a key to success. This applies to all links in the value chain - and with a new initiative, we are already supporting some of our customers, in their effort to secure themselves a head start.
For almost 25 years, data quality and digitization have gone hand in hand and been a significant strategic goal for Triscan. This is also why we decided to join TecAlliance's TecDoc catalog system as early as in 1998, and in 2003 launched our e-commerce system TriWeb. Since 2005 we have been connected to TecCom - TecAlliance's ordering system and since 2010 we have used TecAlliance's CCU in our product department to provide car park and OE spare part data. The latest initiative includes the implementation of TecAlliance's TecCMD (Collaborative Managed Data), through which our customers in their own system have integrated up-to-date access to detailed information on prices, availability, product data - including dimensions and weight. So far, there is only one other TecAlliance data provider besides Triscan that offers both product, price, and stock information via TecCMD.
"We know how important data quality and accessibility are for all stages of the workshop - and ultimately - even though more indirectly - also the car owners", explains Morten Hallum, Logistics & IT Director at Triscan. “In addition to data quality and availability, process optimization is another very important topic that contributes to market positioning. We were a pioneer in e-commerce in Scandinavia and the first in the industry to offer our own e-commerce system in Denmark. Since then, we have continued to develop, implement and offer our customers solutions that supports the optimization of business processes and the TecCMD initiative is yet another one”.
The launch of the new initiative was in early 2020, following a request from a customer in Finland. “Our customer uses TecCMD to receive data updates for their individual product range. For them, it is crucial to receive data in a standardized and automated way from as many of their suppliers as possible so that they can be easily integrated into their system. This reduces both resource consumption in relation to manual processing of data and time-to-market", explains Morten Hallum and continues: "The customers we work with have experienced a positive development in their sales and for us it has had a positive effect on our commerce”.
For us, good data quality and automated business processes are not an end in themselves, but the basis for future success in the automotive aftermarket. "If the wholesaler has updated access to all relevant product and price information in a structured format along with updated information on availability, the wholesaler is able to offer its customers better service. It will be much easier to act quickly and give 100% correct feedback. This avoids lost sales and leads to increased customer satisfaction", Morten Hallum sums up.
If you already use TecCMD or are curious to hear more about our experiences, please feel free to contact us or TecAlliance for further information.
TecCMD setup:
About TecCMD
TecCMD is a market-specific solution for standardized electronic exchange of goods, price and logistics data. The solution synchronizes and updates the customer's reference data automatically or manually, and can be used internationally for various country and sales organizations. Using the solution offers many benefits:
- Cost reduction through automation and standardization of processes
- Efficiency: Standardization of reference data and automated exchange greatly improves data quality, while significantly reducing the work required for data maintenance and validation
- Comfort: data synchronization simplifies the maintenance of article data for both sender and recipient
- Updated data: Shorter update cycles for item and price information such as subsequent products, new announcements or promotions make it possible to show the current and correct representation of a product's life cycle process
- Data security: A comprehensive client system ensures that only defined recipients can view the data
The latest version TecCMD 2.1 is a cloud-based modern platform based on the latest technology. The system is characterized by data security, operational stability and performance; more than 100,000 articles can be processed within minutes. TecCMD supports the display of customer-specific product lines and net prices. TecCMD's reporting features make it possible to improve control and get a better overview of completed data updates. The TecCMD solution is available in English, German, French and Spanish.